I’ve been around CMS solutions for awhile now, I’ve even been around ECM solutions like Sharepoint for a bit as well. It seems, when ECM started getting popular, a term term sprouted out of the internet ectoplasm called “Knowledge Worker”. Honestly, I don’t see what all the hub-bub is and it actually annoys me to see the term used.
Now, according to the great and all knowing Wikipedia (You thought I was going to say Google, right?), a Knowledge worker is:
Knowledge worker (also referred to as as intellectual worker or brain worker) is someone who is employed due to his or her knowledge of a subject matter, rather than their ability to perform manual labor. It includes those in the information technology fields, such as computer programmers, systems analysts, technical writers and so forth. The term can also refer to people outside of information technology but who are hired for their knowledge of some subject, such as lawyers, teachers, and scientists.
Wikipedia’s entry on the subject goes on to talk about the term showing up way back in 1959, but I had honestly not heard it until a fellow Sharepoint freak was talking about it in the office. Why not say “User” or “Customer”? Heck, why not just say “Worker”? What’s the point, other than acting like you know what you’re talking about, to saying “Knowledge worker”? Some of these ECM solutions are so simple that even a ditch digger could use them and, according to the definition, he doesn’t apply as a “Knowledge worker”.
Oddly enough, I even saw a reference online while researching the term and saw a new word. Not surprising since everyone is trying to coin the newest word all the time… Anyway, I ran across “Kworker” today and that just dumbfounded me. If “Knowledge Worker” is too much to say, then stop saying it because it’s a generic term, at this point in time. The only difference between a knowledge worker and someone thats not is the computer usage. Yes, there are some people out there that simply refuse to touch a computer, even today. Would those people not be considered knowledge workers because they use machinery or shuffle papers back and forth all day?
Sorry, but seeing blog posts with it, or the occasional person - especially someone giving a class, spouting off this needless term just annoys me. The term Knowledge Worker was originally for people that were REALLY smart with years of schooling- now it applies to anyone that can use their brain. Nice.
Preview of the Next Blog Post: Content Management Interoperability Services - CMIS:
So, what is Content Management Interoperability Services (CMIS) anyway? This term exploded onto the Content Management Scene this month (late last week, actually) and every major ECM solutions provider from Microsoft, to EMC with Alfresco in-between are worked up over this. Heck, even the almighty IBM has jumped in!
Over the last 2 days, I’ve been testing a new blog logging service: 