I recently revisited the Alfresco website since I’m seeing a huge amount of interest in it, according to my logs. I figured I’d download the newest version of it and play around with it, just like I do with SharePoint. Well, right away, something hit me that was a little odd.
Right on their main page, there is a banner area that states the following:
Frustrated with the high cost, complexity, and vendor lock-in of Enterprise Content Management? Alfresco costs up to 96% less and is powerful enough for the Fortune 500.
This is interesting because SharePoint, the main competitor of Alfresco, uses the same “open standards” as Alfresco does (still looking for that link). Other companies also subscribe to the same standards to help move information back and forth. I’m not saying I’ve ever used these “features”, but they’re supposedly there. Now, the funny part is, there are issues with migration of SharePoint to Alfresco as well.
Cost
To this day, I still cannot locate costs for the Alfresco product on their website. Microsoft still maintains the SharePoint pricing on their website. If Microsoft can and has been listing the SharePoint pricing on their website, why can’t Alfresco? Why is my lowly little blog the FIRST hit on “alfresco cost” AND “alfresco pricing”? Perhaps the Alfresco team will get the point with this blog posting. I’m honestly getting a little tired of harping on this Open Source company. They just still maintain that I must contact sales to get pricing. In this new “world”, with the new economy, I feel that this is a very bad idea. If I can’t find the price quickly online, why should I take the time to contact you just to have you attempt to sell me your product? How do I know that your not changing your pricing based upon a company coming in? How do I know that Adobe didn’t get a special price break so you could list a big name that just moved to Alfresco? Too many variables and questions…
Email Campaign
If you sign up for a Alfresco trial, be prepared - very prepared, for an email marketing campaign that’ll probably annoy you very quickly. Unfortunately, this marketing campaign isn’t really targeted, it’s just sent out to anyone that’s registered on the Alfresco website. On top of this, you still find problems here and there. This sample came in today (23 June 2009). Can you spot the problem?
The Alfresco Enterprise 3.1 release has focused on simplicity.
This webinar covers:* Spaces and content,
* Permissions and searching,
* Versioning,
* Check-in / check-out,
* Ruels and Actions
* Workflow, and other topics
Unfortunately, this is something Microsoft would have caught, heck - I caught it while skimming the email for news. It’s small, perhaps insignificant to most, but its there and does matter to some people. I’ll be the first to admit that I’m not perfect (I even wrote a story on my idiocy not too long ago), but COME ON people - a marketing email that has spelling mistakes? Normally, for each story, I read, re-read, re-read again and read again once it’s published. Some days, I miss things, but if I had a marketing dept that was paying for email service (Alfresco uses Eloqua.com for their email campaigns), I would certainly expect this to get caught. Guys, in Office or Open Office - hit the dang F7 key to save face.
Beyond spelling, Alfresco sends out at least 1 email a month, if not more. I’ve been known to get 2-3 at a time. This could be due to Eloqua, or multiple emails being sent. While I have a decent amount of their stuff in my trash - I tend to purge this type of stuff. If they happen to get nailed by my spam filter - it’s automagically purged from everywhere.
The “Who Uses Us” Campaign
This typically doesn’t annoy me about any company, but I saw something that caught my eye - again. Alfresco maintains that NASA uses Alfresco. Saying this is like saying the US Army uses Alfresco. There are so many departments that could be using it, and it could just be for a test, that anyone could be using it. But hey, who the heck an I to say that NASA uses SharePoint. That was the first link on this Google search, which includes SharePoint jobs for NASA. It appears that the Goddard Center may be using Alfresco, but I can’t get to the published URL, possibly due to a firewall issue on their end (I wouldn’t blame them for blocking Europeans ;-). While there may be a dept using Alfresco, they’re a SharePoint customer, plain and simple (Just like the US Army).
Forums
This is actually a good thing that Alfresco is doing, and has been doing from the start. The Forums on their website maintain a huge amount of community information. Everything from support to features to performance is talked about directly on the Alfresco website. While Microsoft has forums, they’re as not in your face.
After all that, I’ll download and install the newest version of Alfresco next to my SharePoint install on my computer. Once I’m officially writing stories again, sometime in about 3 to 4 weeks, I’ll Q one up to compare the two side by side. Who knows, I may actually have something good things to say.
